Author name: lacer2k

dailypoint, the Customer Data Platform (CDP) built for CRM and Loyalty in hospitality, welcomes Serena Hotels and Mirror Lake Inn Resort & Spa to its customer portfolio of over 1,500 hotels worldwide. With more than 30 properties in eight countries across Africa and Asia including Kenya, Tanzania, Rwanda and Pakistan, Serena Hotels has implemented dailypoint’s

Mews, the hospitality operating system, and SiteMinder, the leading hotel commerce platform, have partnered to create the hotel industry’s first fully-integrated best-in-class distribution solution. Introduced today at Mews Unfold in Amsterdam, the solution will see SiteMinder’s distribution capability natively embedded within the Mews Operating System, marking the first time that hotels of any size can

Celestyal has extended its current Mediterranean programme with a winter 2026/27 deployment. The cruise line has confirmed it will cancel its Arabian Gulf season for winter 2026/27. Instead, it will extend its current Eastern Mediterranean season with additional sailings across its two-ship fleet.

CarTrawler, the leading B2B technology provider of car rental, ground transport and insurtech solutions to the global travel industry, has announced a new partnership with Southwest Airlines®, the largest domestic airline in the United States, that carried more than 134 million revenue passengers in 20251 and serves 122 destinations across the United States, Puerto Rico,

Marella Cruises, TUI’s UK cruise line, is expanding its Mediterranean excursion programme with nine* new offerings allowing customers a chance to ride a tuk-tuk through the coastal city of Olbia in Sardinia and experience the ultimate food tour in Athens. With Marella Discovery 2 homeporting out of Palma for the summer season these nine new

Jet2 has today reported positive updates about fuel supply, supporting its plans to operate its flying programme as normal this summer. This comes on the back of the company’s latest dialogue with fuel suppliers, who have reported increased production and additional imports from areas unaffected by the Middle East conflict.

Air India today announced a significant expansion of its Maharaja Club loyalty programme, enabling members to earn and redeem Maharaja Points on flights operated by Air India Express to over 55 destinations across South, Southeast and West Asia, in addition to Air India services.

World Travel Awards (WTA) has announced that CROSSROADS Maldives will serve as the host venue for its Indian Ocean Gala Ceremony on 27 September 2026. The multi-island leisure and lifestyle destination will welcome travel industry leaders from across the region for the VIP reception.

The average hotel runs on eight to ten different software vendors: a property management system (PMS) for reservations, a revenue management system (RMS) for pricing, a channel manager for distribution, a separate inbox for messaging, a separate kiosk for check-in, a separate point of sale (POS) for F&B, a separate receivables tool to chase what